Work With Us
FOH Manager
The Role
As a Front of House Manager, you’ll be responsible for leading daily service, driving team performance, and maintaining the operational and hospitality standards that define our group. You’ll collaborate with ownership, the culinary team, and other managers to ensure smooth execution of service, strong morale, and memorable guest interactions.
Key Responsibilities
- Oversee daily FOH operations, including service execution, staff performance, and guest satisfaction.
- Lead and train service staff to uphold brand standards and deliver genuine hospitality.
- Enhance our guest experience by delivering personalized guest experiences, creating relationships with our guests and encouraging our team to be proactive in their guest engagement.
- Manage floor plans, reservations, and table turns efficiently.
- Support hiring, onboarding, and ongoing team development.
- Handle guest feedback and resolve issues with professionalism and care.
- Maintain compliance with safety, health, and licensing requirements.
- Monitor labor and operating costs to meet financial goals.
- Collaborate with the culinary and beverage teams to enhance the overall guest experience.
Qualifications
- 2+ years of management experience in a full-service or upscale casual restaurant.
- Strong leadership, communication, and problem-solving skills.
- Passion for hospitality and guest engagement.
- Ability to lead by example in a fast-paced environment.
- Familiarity with POS systems, reservation platforms, and service standards.
- A focus on team culture, mentorship, and accountability.
What We Offer
- Competitive salary and performance incentives.
- Opportunities for growth within an expanding restaurant group.
- Supportive leadership culture focused on hospitality and teamwork.
- Dining discounts across all concepts.
- Professional development and advancement opportunities as new projects launch.
How to Apply
Please send your resume and a brief introduction to kevin@bcb3.com with the subject line: FOH Manager – [Your Name]